Show All Answers

1. Is there a payment drop box? YES!

A Check ONLY drop box is available during business hours. For the safety of your payments, it is located inside the gate under video surveillance by the office entrance.
For more information on payment options see the Payment options page.

2. Where is the Cross Valley Water District office located?

Our office is located in the Clearview area, on 180th between Highway 9 and Broadway. The address is:
8802 180th Street SE
Snohomish, WA 98296 

HOURS

Office hours are 7:30 a.m. to 4 p.m. Monday - Friday.

CONTACT US

Call our office at 360-668-6766.

3. What is the service area?

Learn more about the District and surrounding water Associations and Districts on the About us page. Or view the Cross Valley Water District Map (PDF).

4. How do I reach someone after business hours?

Emergency or After-Hours CALL 360-668-6766. Our answering service will take your information, contact the on-call staff member and the on-call staff member will return call.

5. Where are the board meeting minutes?

The Board of Commissioners Meeting Minutes are located on the Districts Code Publishing website. Please allow time for the minutes to appear on this site after the minutes have been approved at the following meeting. For more information see the District Code page.

6. How do I apply for a job?

View openings on the Employment page.

7. When do the rates go up?

Cross Valley reviews and adopts rates every two years; changes become effective on the first day of the new year. A Public Hearing is held as part of the process. The Public is welcome to attend the hearing. For more information on the current rates see the Rates page.

8. How do I rent a fire hydrant meter?

For more information and the process see the Fire Hydrant Meter page.

9. How do I make a public records request?

For information on how to submit a Public Records request, the process and District policy see the Public Records Requests page. Still have questions, call the office at 360-668-6766, we are here to help.

10. How do I connect to the system?

Please complete and submit the corresponding inquiry form for your request of water or sewer. We will research the infrastructure to the property and identify the availability and fees. The process takes approximately 2 to 3 business days to complete. For more information and the form to complete see the Service Inquiry page.

11. How do I get water?

Please complete and submit the corresponding inquiry form for water or sewer located on the Inquiry page. District staff will research the infrastructure to the property and identify the availability and fees. The process takes approximately 2 to 3 business days to complete. For more information on the process see the Service Inquiry page.

12. When am I going to get sewer?

The District has limited sewer availability. For more information see the Wastewater page. To inquiry about the availability please complete the sewer availability form located on the Service Inquiry page.

13. How do I get sewer?

Please complete and submit the sewer inquiry form located on the Service Inquiry page. District staff will research the infrastructure to the property and identify the availability and fees. The process takes approximately 2 to 3 business days to complete. For more information on the process see the Service Inquiry page. Note the District has limited sewer service for more information see the Wastewater page.

14. How do I request a side sewer AS-BUILT?

Please Complete the As-Built Request form located on the As-Built Request page

15. How do I request a water AS-BUILT?

The District does not have your property service line AS-BUILT on file. You can check with Snohomish County Planning and Development to see if they might have your plans. Please Complete the As-Built Request form located on the As-Built Request page for easements or public right-of-way.