Has your phone number changed? Your Email address? Does Cross Valley even have this information on file for you? Confirm and Update... More… Has your phone number changed? Your Email address? Does Cross Valley even have this information on file for you? Confirm and Update your information. Staff may contact you for account related situations. Staff will not ask for any payment over the phone and will not accept your information of payment over the phone, the District uses a third party for these services and can transfer you, if requested. Less…