Payment Options

NEW PAYMENT PROCESSOR

Starting Monday September 25, 2023 at 7:30AM, Cross Valley has a new payment processor.

What this means for me  

  • New easy to use Online Portal - See the sneak peak image below
  • New Pay by Phone system

What are the Changes?

Online Payments

  • Multiple ways to find your bill including account number, invoice number, service address or name
  • You can make a one-time payment as a guest

OR       Create an Account – which allows you to

  • Save a payment method
  • Create your own Autopay – Both the amount and the withdrawal schedule

Phone Payments

  • No more delays in CVWD receiving your payment
  • Use your full account number and amount you wish to pay.

 

New Processing Fees per transaction

  • $1.00 Electronic Checks
  • $1.00 Debit Card
  • $3.00 Credit Card

 Questions? Call the office at (360) 668-6766

 

SNEAK PEAK – 

Payment Portal Homepage

Payment Methods Until September 25th

Online

Pay your bill on our E-Gov website.

This is a one time payment, the system will not save your information. You can pay with a check, debit card, or credit card. You will need to enter the invoice number shown on your statement.

By Phone 

Call 360-668-6766 and select option 2 from the menu to be forwarded to our pay by phone service, or dial it directly at 866-585-7861. Follow the voice prompts to enter your payment. You will need to know your account number and payment amount.

The fee for all phone payments is $3.25. Please note, payments made by phone will not be received or credited to your account for 3 to 5 business days.

Debit & Credit Card Fees

There is a $3.25 charge to use a debit or credit card in all methods of payments.

Always Avaliable Payment Methods

OFFICE DROP BOX

Located at the District Administrative Building:
8802 180th Street SE
Snohomish, WA 98296

CHECK ONLY PAYMENT DROP BOX AVAILABLE

We have installed a payment drop box for checks only located by the front door to help better serve customers. It will be available for payments from 7:30 am until 4 pm during business days. For the safety of your payments it is located inside the gate under video surveillance.

MAIL

Mail your check and stub to:
Cross Valley Water District
P.O. Box 84006
Seattle, WA 98124-8406 

Remember to write your account number on the check. For multiple accounts, indicate on the check each account and corresponding payment amount.   

AUTO-PAY

Sign up for Auto-Pay (PDF)

Payments will be drafted from your checking or savings account on the 20th of the odd-numbered months. There is no charge for this payment option.