- You Are Here:
- Home
- Customer Service
- Payment Options
Payment Options
NEW PAYMENT PROCESSOR
Starting Monday September 25, 2023 at 7:30AM, Cross Valley has a new payment processor.
What this means for me
- New easy to use Online Portal - See the sneak peak image below
- New Pay by Phone system
What are the Changes?
Online Payments
- Multiple ways to find your bill including account number, invoice number, service address or name
- You can make a one-time payment as a guest
OR Create an Account – which allows you to
- Save a payment method
- Create your own Autopay – Both the amount and the withdrawal schedule
Phone Payments
- No more delays in CVWD receiving your payment
- Use your full account number and amount you wish to pay.
New Processing Fees per transaction
- $1.00 Electronic Checks
- $1.00 Debit Card
- $3.00 Credit Card
Questions? Call the office at (360) 668-6766
SNEAK PEAK –
Payment Methods Until September 25th
Online
Pay your bill on our E-Gov website.
This is a one time payment, the system will not save your information. You can pay with a check, debit card, or credit card. You will need to enter the invoice number shown on your statement.
By Phone
Call 360-668-6766 and select option 2 from the menu to be forwarded to our pay by phone service, or dial it directly at 866-585-7861. Follow the voice prompts to enter your payment. You will need to know your account number and payment amount.
The fee for all phone payments is $3.25. Please note, payments made by phone will not be received or credited to your account for 3 to 5 business days.
Debit & Credit Card Fees
There is a $3.25 charge to use a debit or credit card in all methods of payments.
Always Avaliable Payment Methods
OFFICE DROP BOX
Located at the District Administrative Building:
8802 180th Street SE
Snohomish, WA 98296
CHECK ONLY PAYMENT DROP BOX AVAILABLE
We have installed a payment drop box for checks only located by the front door to help better serve customers. It will be available for payments from 7:30 am until 4 pm during business days. For the safety of your payments it is located inside the gate under video surveillance.
Mail your check and stub to:
Cross Valley Water District
P.O. Box 84006
Seattle, WA 98124-8406
Remember to write your account number on the check. For multiple accounts, indicate on the check each account and corresponding payment amount.
AUTO-PAY
Sign up for Auto-Pay (PDF)
Payments will be drafted from your checking or savings account on the 20th of the odd-numbered months. There is no charge for this payment option.