Payment Drop Box - Checks ONLY - Now Available

We have installed a payment drop box for checks only located by the front door to help better serve customers, due to the office being temporarily closed to the public. It will be available for payments from 7:30 am until 4 pm during business days. For th...

Administrative Office Closed to the Public

The District Office is closed to the public. Please call 360-668-6766 for assistance. Please read the District Response COVID-19.

Administrative Office Hours

Due to the Governors “Stay at Home” order, the District administrative office personnel are working in the office Monday through Friday from 7:30 am to 4:00 pm. Customer service will be available by phone during this time at (360) 668-...

District Response COVID-19

Water Emergencies

For a Water Emergency please call (360) 668-6766 and select 9. 

Our Operations Department is available to you 24/7, if you need immediate assistance.

Cross Connection / Backflow Test Reports

Cross Valley Water District (District) takes pride in the water we provide and continues to protect the potable water that meets or exceeds all Department of Health and EPA standards. Our Cross-Connection Control and Backflow Prevention Program is committ...

What is the Yellow Billing Flyer about?

In your bill a yellow flyer was inserted. This is to inform you that the District has updated the Cross Connection policy and procedures pertaining to backflow assemblies connected to your service line. Effective January 1, 2020. 

Simplified - Cro...

UPDATED 3/9/20 February Email Bills Delayed

UPDATED 3/9/20  Email Bills have been released.  

3/3/20 The February 29^th email bills are delayed. We apologize for the inconvenience. We are working on solving the technical issue. 

If you receive a hard copy as well, this is in...

Cellular Meter Reading!

The District has gone 100% cellular!

We are excited to announce that our meter reading upgrade project is complete. The District Crew has been working hard over the past 2 years to upgrade our meter reading and billing. The District has added a cellular en...

Customer Support Program

Read on...

District Response COVID-19

Administrative Office Hours

Due to the Governors “Stay at Home” order, the District administrative office personnel are working in the office Monday through Friday from 7:30 am to 4:00 pm. Customer service will be available by phone during this time at (360) 668-...

Water Emergencies

For a Water Emergency please call (360) 668-6766 and select 9. 

Our Operations Department is available to you 24/7, if you need immediate assistance.