News Flash


8 Stories
Posted on: September 22, 2023

NEW Payment Processor!

New payment processor

Starting Monday September 25, 2023 at 7:30AM, Cross Valley has a new payment processor.

What this means for me  

  • New easy to use Online Portal - See the sneak peak image below
  • New Pay by Phone system - 1-833-228-5201

What are the...

Find Out More...

Posted on: October 12, 2023

Career Opportunity

The District has a current opening for

Water Quality Utility Service Worker

Utility Service Worker I or II

Review the Employment page for more information and instructions to apply.

Questions or assistance please call (360) 668-1875. 

Read on...

Posted on: October 21, 2019

Confirm Account Contact Information

Has your phone number changed? Your Email address? Does Cross Valley even have this information on file for you? Confirm and Update your information. 

Submit Updated Contact Information

 Contact the office with changes or call to check at ...

Submit Information...

Posted on: December 14, 2021

Administrative Office Hours

The District Administrative Office hours are 7:30 am to 4:00 pm Monday through Friday. 

 EMAIL IS AVAILABLE FOR QUESTIONS  –(Please click the link below to email)

Billing Email

Backflow or Cross Connection Email



Posted on: December 14, 2021

Rate Increase Effective January 1, 2023

Rate Increase

The 2023 Rates are effective January 1, 2023. The rates will be reflected on the February 2023 billing. 

The Board of Commissioners adopted the 2022-2023 Rate Resolutions on December 7, 2021 at the public hearing. The Rates are effect...

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Posted on: December 14, 2021

Annual Cross Connection / Backflow Testing

The District’s compliance period for annual testing is Jan 1st to May 31st.  All test reports must be submitted to bsi online by May 31st for compliance.

Registered Certified Testers

Customer Information

Notification Procedures

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Posted on: August 3, 2020

Payment Drop Box - Checks ONLY - Now Available

We have installed a payment drop box for checks only located by the front door to help better serve customers. It will be available for payments from 7:30 am until 4 pm during business days. For the safety of your payments it is located inside the gate un...

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Posted on: March 27, 2020

Water Emergencies

For a Water Emergency please call (360) 668-6766 and select 9. 

Our Operations Department is available to you 24/7, if you need immediate assistance.

Read on...