Rate Increase
The 2026 Rates are effective January 1, 2026. The rates will be reflected on the February 2026 billing.
The Board of Commissioners adopted the 2024-2026 Rate Resolutions on August 1, 2023 at the public hearing. The Rates are effective January 1, 2024, January 1, 2025 and January 1, 2026.
For more information review Rates
Has your phone number changed? Your Email address? Does Cross Valley even have this information on file for you? Confirm and Update your information.
Submit Updated Contact Information
Contact the office with changes or call to check at (360) 668-6766.
Staff may contact you for account related situations. Staff will not ask for any payment over the phone and will not accept your information of payment over the phone, the District uses a third party for these services and can transfer you, if requested.
Concerns on a call received from Cross Valley? Give us a call (360) 668-6766
The District Administrative Office hours are 7:30 am to 4:00 pm Monday through Friday.
EMAIL IS AVAILABLE FOR QUESTIONS –(Please click the link below to email)
Backflow or Cross Connection Email
Please allow up to 48 business hours for a response.
Summer is here and warmer weather. Household water usage increases during this time of year. You can help and pick up your free conservation items at the office. Another great way to keep an eye on your daily usage is to is sign up for the free eye on water tool. Add a Leak Alert and get notified by text or email after 24 hours of continued consumption!